Data Platforms
Apr 7, 20:56 UTC Resolved - Current status: We've rerouted Snowflake traffic to healthy infrastructure to address this issue, and we've monitored the environment to confirm that service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. A su...
Mar 30, 21:38 UTC Resolved - Current status: We've confirmed that the infrastructure issue delaying deployment of the fix to the GCP - US East 4 (N. Virginia) region was resolved, and we have monitored the environment to confirm that the affected functionality is now working as expected. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers may have been unable to see or manage th...
Mar 21, 07:12 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute qu...
Mar 17, 05:49 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to create or alter Snowflake alerts. Incident start time: 14:53 UTC March 14, 2026 Incident end time: 04:39 UTC March 17, ...
Mar 12, 23:13 UTC Resolved - Current status: We've confirmed that the rollback of the impacting Snowflake Intelligence update has completed, and we'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to use Snowflake Intelligence services and features. Additionally, users may have experienced issues with expired sessions attempting to access Snowflake Intelligence. ...
Mar 7, 22:20 UTC Resolved - Current status: We've coordinated with our third-party cloud platform to confirm that the fix for this issue was successfully implemented, and we've monitored the environment to confirm that service has been fully restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multip...
Mar 5, 04:39 UTC Update - Current status: We continue to actively monitor the situation, and our cloud service provider affirms that meaningful progress is being made toward recovery, with several distinct services showing sustained improvement. While focused efforts continue toward full-service restoration for the region, the cloud service providers' initial advice to migrate your workloads and traffic to alternate Region(s) remains in place. We are in continuous contact with the provider and ...
Feb 23, 22:07 UTC Resolved - Current status: Our observations of service telemetry continue to indicate that our service has recovered following our mitigation. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have experienced intermittent delays or failures when accessing or using Snowflake services and features. This may have included sl...
Jan 27, 19:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute qu...
Jan 22, 23:24 UTC Resolved - Current status: Our observations of service telemetry continue to indicate that our service has recovered following the restart of the systems related to the Snowsight application-hosting layer. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight or may have experienced ...
Jan 21, 21:57 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features via Snowsight and may have experienced delays. Incident start time: 19:00...
Jan 8, 20:22 UTC Resolved - Current status: We've confirmed after a period of monitoring that our reversal of the offending change has remediated the issue, and our service is healthy. Users with existing sessions that are still impacted should refresh their sessions to experience relief. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use S...
Jan 8, 12:18 UTC Resolved - Current status: Snowflake engineers have performed recovery actions to restore Snowsight availability and monitored the environment to confirm that service has resumed. We remain engaged with our third-party cloud platform provider as they work to identify root cause and follow-up actions. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have b...
Dec 16, 17:25 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that the service was restored. Some customers may experience delays in ingestion as the backlog of requests is cleared. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to execute queries and may have experienced query performance ...
Dec 10, 01:59 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may experience degraded performance or delayed query results when managing or querying data. Queries may take longer than usual to complete, and affected users may see timeout ...
Nov 20, 23:01 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Incident s...
Nov 19, 06:49 UTC Resolved - Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error. Workaround: Affected cus...
Nov 5, 20:10 UTC Resolved - Current status: We've monitored our service health metrics after disabling the background maintenance process, and we've confirmed that this has resolved the issue. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 15:27 UTC November 05, 2025 ...
Nov 3, 21:23 UTC Resolved - Current status: We've monitored the environment to confirm that all services are functioning properly after our third-party cloud platform implemented the fix for this issue. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that we...
Oct 22, 21:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified regions may have experienced intermittent delays when using Snowpipe and may have experienced delayed query execution. Incident start time: 19:00 UTC October 22, 2025 Incid...