Snowflake

Jan 27, 19:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute qu...

Jan 22, 23:24 UTC Resolved - Current status: Our observations of service telemetry continue to indicate that our service has recovered following the restart of the systems related to the Snowsight application-hosting layer. We'll continue to monitor the environment until we're confident all services are functioning properly. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight or may have experienced ...

Jan 21, 21:57 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community or the Support page in Snowsight. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features via Snowsight and may have experienced delays. Incident start time: 19:00...

Jan 8, 20:22 UTC Resolved - Current status: We've confirmed after a period of monitoring that our reversal of the offending change has remediated the issue, and our service is healthy. Users with existing sessions that are still impacted should refresh their sessions to experience relief. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use S...

Jan 8, 12:18 UTC Resolved - Current status: Snowflake engineers have performed recovery actions to restore Snowsight availability and monitored the environment to confirm that service has resumed. We remain engaged with our third-party cloud platform provider as they work to identify root cause and follow-up actions. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have b...

Dec 16, 17:25 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that the service was restored. Some customers may experience delays in ingestion as the backlog of requests is cleared. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to execute queries and may have experienced query performance ...

Dec 10, 01:59 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may experience degraded performance or delayed query results when managing or querying data. Queries may take longer than usual to complete, and affected users may see timeout ...

Nov 20, 23:01 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use multiple core Snowflake services and features. Affected users may have been unable to sign in, execute queries, or manage data. Incident s...

Nov 19, 06:49 UTC Resolved - Current status: We've rolled back the configuration change and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access Snowpark Container Services services that expose public ingress endpoints. Affected customers saw a certificate error. Workaround: Affected cus...

Nov 3, 21:23 UTC Resolved - Current status: We've monitored the environment to confirm that all services are functioning properly after our third-party cloud platform implemented the fix for this issue. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced delays or intermittent failures when resuming or managing virtual warehouses. Existing warehouses that we...

Oct 22, 21:30 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: A subset of customers hosted in the specified regions may have experienced intermittent delays when using Snowpipe and may have experienced delayed query execution. Incident start time: 19:00 UTC October 22, 2025 Incid...

Oct 21, 01:57 UTC Resolved - Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. We have observed stable and healthy performance across the Snowflake service since 21:18 UTC. Failback operations to origin regions may now be initiated by customers who previously failed over. In light of the recent operational severity, we provide guidance for customers to cautiously eva...

Oct 14, 23:31 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. Incident start time: 20:...

Oct 3, 12:29 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have experienced failures when attempting to create support cases via the Support Portal in Snowsight. Affected users may also have seen a message advising: "Something went...

Oct 2, 22:14 UTC Resolved - Current status: We've monitored the environment and confirmed that the service has been restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have intermittently experienced degraded performance or failures when executing SQL queries leveraging Cortex services and features, such as Snowflake Cortex AISQL, Cortex REST API, Cortex Analyst, S...

Sep 30, 20:53 UTC Resolved - Current status: We've monitored the environment to confirm rolling back the update has restored service. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 18:38 UTC September 30, 2025 Incident end time: 19:22 UTC September 30, 2025 Preliminary...

Sep 30, 05:59 UTC Resolved - Current status: We've implemented the fix for this issue and monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, execute queries, or manage data. Incident start time: 03:...

Sep 27, 04:47 UTC Resolved - Current status: We've coordinated with our third-party cloud platform to implement the fix for this issue, and we've monitored the environment to confirm that service was restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may be unable to access or use multiple core Snowflake services and features. Affected users may be unable to sign in, e...

Sep 24, 17:49 UTC Resolved - Current status: We've monitored the environment and confirmed the service is restored. If you experience additional issues or have questions, please open a support case via Snowflake Community. Customer experience: Customers hosted in the specified regions may have been unable to access or use Snowflake services and features using Snowsight. Incident start time: 14:40 UTC September 24, 2025 Incident end time: 15:29 UTC September 24, 2025 Preliminary root cause: Conne...