Service
Feb 7, 11:43 UTC Resolved - Many nodes have recovered in the impacted region, however there are still some impacted nodes that are recovering. Azure's latest update at 11:05 UTC on 07 February 2026 indicates they are observing signs of partial recovery and that recovery efforts remain in progress. We are resolving the status post as we expect our system to automatically remediate any lingering issues. Please follow the Azure status post for further updates on the regional outage remediation eff...
Feb 4, 21:06 UTC Resolved - The root cause has been identified and the issue is now resolved. Feb 3, 16:12 UTC Update - We are continuing to investigate the issue. A subset of customers may experience incomplete metric data in their DataDog integration. We'll share updates as more information becomes available. Jan 30, 01:00 UTC Investigating - We are currently experiencing degraded service with our DataDog integration for several DataDog regions. This may result in incomplete metrics, or issu...
Feb 3, 19:15 UTC Resolved - This incident has been resolved. Feb 3, 18:50 UTC Update - We are continuing to work on a fix for this issue. Feb 3, 18:49 UTC Identified - Users may be unable to access the MongoDB Atlas App Services triggers page and may see authentication failures when using the Admin API. As a result, some users may be unable to create, update, or manage App Services resources. We have identified an issue with a recent change to authentication and are working to revert those ch...
Jan 29, 23:55 UTC Resolved - This incident has been resolved. Jan 29, 23:54 UTC Monitoring - We have deployed a fix and are seeing activity feed pages load again. Jan 29, 23:34 UTC Update - The revert of the recent change did not meaningfully help the situation. However, we have looked into the issue more and have a better idea of the root cause. We will have another update shortly. Jan 29, 23:24 UTC Update - We are reverting a recent change in one of the impacted services. We will have an updat...
THIS IS A SCHEDULED EVENT Jan 29, 00:00 UTC - Feb 1, 00:00 UTC Jan 28, 19:41 UTC Scheduled - Please note that this is courtesy notice and no action is required from you if you do not pin intermediate certificates from Let's Encrypt (LE) and/or Google Trust Services (GTS) in your environment when connecting to Atlas dedicated clusters. Let's Encrypt (LE) and Google Trust Services (GTS) have issued additional intermediate certificates to their services. Intermediate certificates act as a secure...
Dec 20, 00:28 UTC Resolved - Issue is resolved, and affected components are confirmed to be operational again. Dec 19, 22:42 UTC Monitoring - A fix has been implemented and we are monitoring the results. Dec 19, 21:57 UTC Update - We have identified an issue causing the following symptoms: - Atlas Data Explorer connections and queries failing - Atlas Data Federation and Online Archive queries failing, as well as the creation of new Data Federation or Online Archive instances - Atlas Stream Proce...
Dec 16, 00:30 UTC Resolved - This incident has been resolved. Dec 10, 01:51 UTC Monitoring - This status alert only applies to customers who deployed MongoDB Atlas via the Vercel Marketplace. We are asking customers to promptly redeploy their Vercel applications. As part of our response to the React’s CVE-2025-55182 (https://vercel.com/changelog/cve-2025-55182) the critical security advisory affecting React Server Components, some MongoDB customers will need to take action. Specifically, Mongo...
Dec 1, 01:00 UTC Completed - The scheduled maintenance has been completed. Dec 1, 00:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 19, 16:39 UTC Update - We have sent direct email notifications to organizations with detected TLS 1.0/1.1 usage; if you did not receive a notification, no action is required at this time. Oct 31, 22:05 UTC Scheduled - As we previously communicated early this year, MongoDB is enhancing our security pos...
Nov 19, 18:54 UTC Resolved - This incident has been resolved. During this time, users may have also had issues activating self-service support plans. We encourage any affected users to sign up again. Nov 19, 18:22 UTC Monitoring - A fix has been implemented and we are monitoring the results. Nov 19, 17:55 UTC Identified - We have identified an issue redeeming Activation Codes in both MongoDB Atlas and MongoDB Atlas for Government. Affected users will have an error when trying to apply their Acti...
Nov 12, 13:19 UTC Resolved - The fix was successful and we are no longer seeing degraded performance within our DataDog integration. Nov 12, 03:08 UTC Monitoring - We have identified the cause and have implemented a fix. We are monitoring its impact. Nov 11, 23:32 UTC Investigating - We are currently experiencing degraded performance with our DataDog integration. This may result in delayed metrics, incomplete metrics, or issues with alerting for customers using the DataDog integration. We are cu...
Nov 6, 00:54 UTC Resolved - We are resolving the status post as we expect our system to remediate any lingering issues. Please follow the Azure status post for further updates on the availability zone remediation efforts from their end. Nov 5, 23:53 UTC Update - Many nodes have recovered in the impacted Availability Zone, however there are still some impacted nodes that are recovering. Azure's latest update at 22:49 UTC on 05 November 2025 indicated recovery efforts remain in progress and they...
Nov 3, 21:13 UTC Resolved - This incident has been resolved. Nov 3, 20:03 UTC Monitoring - We've identified the root cause which is an Azure outage: https://azure.status.microsoft/en-us/status. Will continue to monitor. Nov 3, 19:27 UTC Identified - The issue has been identified and a fix is being implemented. Nov 3, 19:00 UTC Investigating - We're investigating an issue impacting Atlas Azure cluster snapshot creation (australiaeast region only). This only affects new snapshot creation. Exis...
Oct 29, 18:33 UTC Resolved - Atlas is unaffected by the Azure network availability issue. Oct 29, 17:41 UTC Monitoring - We have been informed that Azure is experiencing network availability issues for some services. We are not observing any customer impact and will continue to monitor the situation closely. Please refer to https://azure.status.microsoft/en-us/status for more information.
Oct 29, 02:38 UTC Resolved - This incident has been resolved. Oct 29, 02:34 UTC Monitoring - The fix has been deployed and Atlas cluster management operations are no longer delayed. Oct 29, 02:30 UTC Identified - We have identified an issue that is causing delays in Atlas cluster management operations. Cluster health is unaffected. A fix has been deployed and we expect improvement shortly.
Oct 23, 22:50 UTC Resolved - This incident has been resolved. Oct 23, 22:44 UTC Update - A fix has been deployed and we are monitoring the results. Oct 23, 22:43 UTC Monitoring - A fix has been deployed and we are monitoring the results. Oct 23, 21:08 UTC Identified - We have identified an issue affecting our federated authentication system since approximately 17:30 UTC on 2025-10-23. This affects a small number of federated users. Affected users who attempt to login via their federation will no...
Oct 23, 20:52 UTC Resolved - This incident has been resolved. Oct 23, 15:49 UTC Monitoring - Since approximately 14:00 UTC on 2025-10-22, a small number of Atlas clusters with nodes in GCP were slow to recover from maintenance or other shutdown events. Affected clusters would have had a node down for an extended period of time while the "blue bar" in the Atlas web UI indicated that we are still trying to recover the node. As only a minority of nodes in each cluster could have been affected, unde...
Oct 20, 20:30 UTC Resolved - This incident has been resolved. Oct 20, 20:15 UTC Update - We are continuing to monitor for any further issues. Oct 20, 19:30 UTC Update - Affected services are starting to recover along with AWS. Oct 20, 16:47 UTC Update - Atlas App Services is experiencing increased processing delays in the US-EAST-1 and US-EAST-2 regions along with degraded performance in Triggers updates. We are closely monitoring the situation and the official AWS status page. Please check the ...
Oct 8, 21:56 UTC Resolved - This incident has been resolved. Oct 8, 16:43 UTC Identified - We have identified escalating Azure capacity issues in the eastus region for M10 and M20s. We recommend scaling up to another instance tier or moving it to a different region.
Oct 7, 20:03 UTC Resolved - This incident has been resolved. Oct 7, 19:32 UTC Monitoring - A fix has been implemented and we are monitoring the results. Oct 7, 17:44 UTC Identified - We have identified the cause of the issue and have taken corrective actions. We are monitoring the impact of those mitigations. During this time Host Down alerts, metrics, and some Atlas Cluster Operations may still be delayed or missing. Oct 7, 15:45 UTC Update - We are continuing to investigate the issue. Duri...
Oct 6, 23:19 UTC Resolved - This incident has been resolved. Oct 6, 22:12 UTC Monitoring - The system is in healthy state and cluster operations are no longer delayed. We are monitoring for any residual effects. Oct 6, 21:42 UTC Identified - The system had unusually high load causing delays in operations. The issue has been identified and we are working on fix. Oct 6, 20:48 UTC Update - We are continuing to investigate the issue. Atlas Cluster operations (including metrics ingestion) are del...