Communication & Collaboration
THIS IS A SCHEDULED EVENT May 2, 17:00 - 18:00 PDT Feb 2, 15:42 PST Scheduled - As a reminder, approximately 30 days ahead of the upcoming enforcement, Zoom will be enforcing a new minimum version for the following areas on May 2, 2026: • Zoom Rooms (Windows, macOS, iPad, appliances, iOS and Android controllers) • Zoom Node (including Meeting Connector MMR) Additionally, beginning with the May 2026 enforcement, Zoom will require a minimum version for Zoom Meeting Hybrid - MMR. All other cli...
THIS IS A SCHEDULED EVENT May 2, 00:00 - 01:30 PDT Apr 1, 17:19 PDT Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
THIS IS A SCHEDULED EVENT Apr 18, 17:00 PDT Â -Â Apr 19, 02:00 PDT Apr 14, 02:43 PDT Scheduled - We will be providing an update to Zoom Workforce Management. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0068337 for more details. This update includes adjustments to historical data for special days. There is no operational impact. All services will be available during this scheduled update.
THIS IS A SCHEDULED EVENT Apr 18, 17:00 PDT Â -Â Apr 19, 02:00 PDT Apr 10, 15:16 PDT Scheduled - This update includes usage-based billing for SMS messaging services. There is no operational impact. All services will be available during this scheduled update. For Japan SIP zones in Tokyo and Osaka, there is a separate maintenance window: 4/19/2026 8:00AM - 10:00AM PDT (04/20/2026 00:00 - 2:00 JST)
THIS IS A SCHEDULED EVENT Apr 17, 17:00 PDT Â -Â Apr 18, 02:00 PDT Apr 13, 09:55 PDT Scheduled - This update includes upgrade measures for CX Analytics. There is no operational impact. All services will be available during this scheduled update.
THIS IS A SCHEDULED EVENT Apr 17, 17:00 PDT Â -Â Apr 18, 02:00 PDT Apr 13, 09:48 PDT Scheduled - This update includes multimodal support and optical character recognition (OCR) capabilities during voice calls. There is no operational impact. All services will be available during this scheduled update.
Apr 11, 14:00 PDT Completed - The scheduled maintenance has been completed. Apr 10, 02:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 1, 18:41 PDT Scheduled - We will perform scheduled PSTN telephony backend maintenance to enhance operational reliability and resiliency for Zoom Audio Conferencing during the maintenance windows and locations listed. We do not anticipate any service interruptions during this time. Hong Kong Time (HK...
Apr 11, 02:51 PDT Resolved - This incident has been resolved and the affected services have been restored. Apr 11, 02:41 PDT Monitoring - The issue affecting Zoom Blog and Contact Us webpages has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Apr 11, 02:39 PDT Identified - We have identified the issue affecting Zoom Blog and Contact Us webpages. Our team is actively working on a resolution, and we will keep ...
Apr 11, 01:00 PDT Completed - The scheduled maintenance has been completed. Mar 24, 19:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 24, 03:38 PDT Scheduled - We will be performing a scheduled maintenance for a upgrade related to our file services. This update covers multiple file-related components and is aimed at improving overall stability, scalability, and feature support. No operational impact is expected. This maintenance int...
Apr 10, 15:00 PDT Completed - The scheduled maintenance has been completed. Apr 10, 04:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 10, 01:47 PDT Scheduled - Zoom will perform service maintenance at our Singapore data center starting at 8:00 PM SGT (5 AM Pacific) on 10th April 2026. Zoom Phone users registered to the Singapore data center will be automatically registered in an alternative data center. During the maintenance window...
Apr 10, 05:30 PDT Completed - The scheduled maintenance has been completed. Apr 9, 23:30 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 1, 17:22 PDT Scheduled - We will be performing maintenance on Zoom Support Ticketing and Knowledge Base. Downtime is not expected, but users may experience general slowness for Zoom Support Knowledge Base and Ticketing during the maintenance window.
Apr 9, 18:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 7, 04:30 PDT Update - We will be undergoing scheduled maintenance during this time. Apr 7, 02:51 PDT Scheduled - We will be performing scheduled maintenance to upgrade our Push Notification Service. No operational impact is expected. This maintenance includes the following enhancements and improvements: Added support for notifying clients when presence subscription fails. E...
Apr 9, 11:15 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 9, 11:11 PDT Scheduled - Zoom is protected by reCAPTCHA and the Google Privacy Policy – Privacy & Terms – Google and Google Terms of Service – Privacy & Terms – Google apply. Starting from May 16, 2026, we will implement both hCaptcha and reCAPTCHA simultaneously. To ensure uninterrupted service, please add *.hcaptcha.com to your network allow list (whitelist) if necessary...
Apr 8, 22:05 PDT Resolved - This incident has been resolved and the affected services have been restored. Apr 8, 21:39 PDT Monitoring - The issue preventing users from joining meetings via Web client in Saudi Arabia has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Apr 8, 21:19 PDT Investigating - We are currently investigating a service degradation affecting users ability to join Zoom meetings via web cl...
Apr 7, 10:28 PDT Resolved - This incident has been resolved and the affected services have been restored. Apr 7, 10:17 PDT Monitoring - On 4/7/2026 between 16:42 UTC to 16:53 UTC, a subset of users may have experienced issues with Zoom Phone and Zoom Contact center with call drops in Singapore region. This incident has been resolved and the affected services have been restored.
Apr 7, 09:00 PDT In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 1, 06:59 PDT Scheduled - We will be providing an update to Zoom Team Chat. There will be no operational impact. All services will be available during this scheduled update (ZR status might be displayed as offline in the service logs but no operational impact).
Apr 4, 01:32 PDT Resolved - This incident has been resolved and the affected services have been restored. Apr 4, 01:22 PDT Monitoring - On 04/04/2026, between 6:05 UTC and 7:50 UTC, a subset of users may have experienced issues with Zoom Phone calls in North America region. This incident has been resolved and the affected services have been restored.
Apr 3, 22:21 PDT Resolved - This incident has been resolved and the affected services have been restored. Apr 3, 21:40 PDT Monitoring - The service degradation affecting a subset of users with Zoom Chat in the North America Region has been successfully resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments. Apr 3, 14:53 PDT Update - Our team is actively working on a resolution, and we will keep you informed with timely updates as p...
Apr 2, 14:18 PDT Resolved - This incident has been resolved. Apr 2, 14:05 PDT Monitoring - We have resolved a service degradation with Zoom Contact Center in North America Region. Our team is actively monitoring the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.
Mar 31, 20:15 PDT Resolved - A subset of users might have experienced error code 1132 with sign in and joining meetings. On 03/31/206 Between 03:15 UTC to 17:02 UTC, A subset of us may have experienced error code 1132 with sign in and joining meetings. This incident has been resolved and the affected services have been restored. Our team will continue to monitor the situation closely and keep you informed of any further developments.