Cloud Platforms
Feb 12, 19:34 UTC Resolved - As of 18:55 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused. However, if you continue to experience any issues, please don't hesitate to raise a supp...
Feb 12, 12:06 UTC Resolved - Our Engineering team has confirmed the full resolution of the issue with MongoDB Clusters. Thank you for your patience, and we apologize for any inconvenience. If you continue to experience any issues, please open a Support ticket right away. Feb 12, 09:50 UTC Monitoring - Our Engineering team has implemented a fix to resolve the issue with MongoDB clusters and at this time, services should be functioning as expected. We're monitoring the situation and will post a f...
Feb 11, 13:08 UTC Resolved - The issue impacting delays in App Platform deployments has been confirmed to be resolved. Between approximately 08:52 UTC & 13:01 UTC, users may have noticed delays while creating or updating apps, or may have encountered failed deployments. For failed deployments, please trigger a redeploy, which should successfully resolve the issue. We confirmed that the service is functioning as expected. Once again, we sincerely apologize for the inconvenience caused and appreci...
Feb 10, 17:00 UTC Completed - The scheduled maintenance has been completed. Feb 10, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Feb 8, 04:38 UTC Scheduled - Start: 2026-02-10 09:00 UTC End: 2026-02-10 17:00 UTC Hello, During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the AMS2 region. Expected Impact: These upgrades are designed and ...
Feb 3, 18:53 UTC Resolved - As of 17:55 UTC, our Engineering team has resolved the timeouts affecting the Cloud Control Panel and API. The issue was caused by a temporary overload on our infrastructure, resulting in 5xx errors for API requests and gateway timeouts for Cloud Control Panel users. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconvenience this may have caused and appreciate your patience and understanding. Feb 3, 18:...
Jan 28, 17:37 UTC Resolved - Our Engineering team has resolved the issue affecting Kubernetes clusters and Droplet events in the FRA1 region. Between approximately 00:17 UTC and 14:30 UTC, customers may have experienced issues provisioning Kubernetes clusters and mounting volumes. All services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jan 28, 14:47 UTC Monitoring - Our Engineering te...
Jan 28, 04:27 UTC Resolved - Our Engineering team has confirmed that the issue impacting our Droplet-based products in the FRA1 region has been completely mitigated. Users should no longer see issues with their Droplets and Droplet-related services. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jan 28, 04:11 UTC Monitoring - Our Engineering team has identified the cause of the issue impacting our Droplet-based products in ...
Jan 27, 13:00 UTC Completed - The scheduled maintenance has been completed. Jan 27, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jan 25, 09:28 UTC Scheduled - Start: 2026-01-27 09:00 UTC End: 2026-01-27 12:00 UTC During the above window, our Networking team will be making changes to the core networking infrastructure to improve performance and scalability in the NYC3 region. Expected impact: We do not anticipate any downtime for Dr...
Jan 26, 22:44 UTC Resolved - From 20:45 UTC to 21:06 UTC, users may have experienced issue affecting the Cloud Control Panel, API, and related services. Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jan 26, 21:27 UTC Monitoring - Our Engineering team has implemented a fix for the issue affecting the Cloud Contro...
Jan 20, 18:25 UTC Resolved - The issue impacting App Platform deployments has been successfully resolved. Users should no longer encounter delays during the build phase or have deployments getting stuck. All services are now confirmed to be stable and operating normally. We appreciate your patience throughout this but if you continue to experience any issues, please create a support ticket for further analysis. Jan 20, 18:05 UTC Monitoring - Our Engineering team has implemented necessary changes...
Jan 15, 09:18 UTC Resolved - Our Engineering team has resolved the issue with payments failure using PayNow. Users should not see any issues with making payments via PayNow and logging into the accounts on our platform. Services should now be operating normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Jan 15, 07:16 UTC Investigating - Our engineering team is investigating an issue with the suspended user's accounts b...
Dec 18, 22:34 UTC Resolved - Our Engineering has confirmed resolution of the issue. Users should no longer experience errors with attempting to deploy new static sites in NYC3 on App Platform. If you experience any further problems or have any questions, please open a support ticket within your account. Dec 18, 22:06 UTC Update - Our Engineering team has deployed a fix for the issue. Users should no longer experience errors when attempting to deploy new static sites now in NYC3 for App Platform....
Dec 18, 21:34 UTC Resolved - Our Engineering team has confirmed full resolution of the issue. Users should no longer experience errors when making requests to the Cloud Control Panel or API. If you experience any further problems or have any questions, please open a support ticket within your account. Dec 18, 18:46 UTC Investigating - As of 17:47 UTC, our Engineering team is investigating reports of intermittent 504 errors when making requests to api.digitalocean.com and cloud.digitalocean.com. ...
Dec 15, 16:19 UTC Resolved - From 08:28 to 13:03 UTC, Our Engineering team observed an issue with Spaces Access keys for DOCR in AMS3 region. During this time, users encountered an error with "403 (InvalidAccessKeyId): The access key ID you provided does not exist in our records" while accessing spaces keys. Our team has fully resolved the issues as of 13:03 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize...
Dec 11, 00:00 UTC Resolved - From 18:57 UTC to 22:05 UTC, customers may have experienced issues accessing the Recovery Console due to a service interruption. During this time, Droplet functionality remained unaffected, and customers were still able to use the Recovery ISO option via SSH. Our Engineering team has confirmed that the issue is now fully resolved, and Recovery Console access has been fully restored and is operating normally. If you continue to experience any difficulties, please open...
Dec 10, 20:00 UTC Completed - The scheduled maintenance has been completed. Dec 10, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 7, 17:43 UTC Scheduled - Start: 2025-12-10 18:00 UTC End: 2025-12-10 20:00 UTC During the above window, our Engineering team will be performing maintenance on principal infrastructure in order to improve reliability of the services. Please note that existing infrastructure will continue running with...
Dec 10, 19:08 UTC Resolved - As of 18:15 UTC, our Engineering team has confirmed the issue impacting accessibility of App Platform static websites has been resolved. Service has been restored and are now functioning normally. We appreciate your patience and regret the inconvenience caused. If you continue to experience any issues, feel free to open a Support ticket for further investigation. Dec 10, 18:41 UTC Monitoring - Our Engineering team has implemented a fix impacting the availability of A...
Dec 10, 12:21 UTC Completed - The scheduled maintenance has been completed. Dec 10, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 9, 21:26 UTC Scheduled - Hello, We are reaching out again to inform you that the core control plane infrastructure maintenance in SFO2 region which was previously scheduled to complete on 2025-12-02 09:00 UTC has been rescheduled to the following window: Start: 2025-12-10 09:00 UTC End: 2025-12-10 ...
Dec 9, 22:08 UTC Resolved - From 18:02 UTC to 21:10 UTC, customers in the BLR1 region who had not previously created an app may have experienced DOCR (DigitalOcean Container Registry) access errors when attempting to create new apps. Our Engineering team has confirmed that the issue is fully resolved, and all systems are now operating normally. If you continue to experience any problems, please open a ticket with our Support team. We apologize for the inconvenience caused. Dec 9, 21:31 UTC Mon...
Dec 9, 12:00 UTC Completed - The scheduled maintenance has been completed. Dec 9, 09:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 7, 08:43 UTC Scheduled - Start: 2025-12-09 09:00 UTC End: 2025-12-09 12:00 UTC During the above window, our Engineering team will be performing maintenance on core control plane infrastructure in NYC3. Please note that the existing infrastructure will continue running without issue. We do not anticip...