Cloud Platforms
THIS IS A SCHEDULED EVENT Apr 16, 09:00 - 15:00 UTC Apr 14, 09:37 UTC Scheduled - Hello, During the above window, our Engineering team will be performing maintenance on core control plane infrastructure across all regions. Please note that the existing infrastructure will continue running without issue. This maintenance will be carried out in four phases as outlined below: 16 April 2026 (Thursday), 09:00–15:00 UTC 20 April 2026 (Monday), 09:00–15:00 UTC 21 April 2026 (Tuesday), 09:00–22:00 UTC ...
Apr 10, 21:06 UTC Resolved - Our Engineering team has confirmed full resolution of the issue with creating Droplets in all regions. Users should be able to create Droplets without issue. We apologize for the inconvenience. If you continue to face any issues, please open a support ticket from within your account. Apr 10, 20:32 UTC Monitoring - Subject: Droplet Availability in All Regions Our Engineering team has identifed an issue with Droplet creates in all regions. A root cause has been found, ...
Apr 9, 22:51 UTC Completed - The scheduled maintenance has been completed. Apr 9, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 7, 18:23 UTC Update - We will be undergoing scheduled maintenance during this time. Apr 7, 18:18 UTC Scheduled - Start: 2026-04-09 18:00 UTC End: 2026-04-10 24:00 UTC During the above window, our Engineering team will perform maintenance on core MongoDB services in the BLR1, NYC3, SFO2, SGP1, S...
Apr 7, 22:25 UTC Completed - The scheduled maintenance has been completed. Apr 7, 18:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 5, 18:12 UTC Scheduled - Start: 2026-04-07 18:00 UTC End: 2026-04-08 00:00 UTC During the above window, our Engineering team will perform maintenance on core MongoDB services in the AMS3, ATL1, LON1, NYC1, NYC2 & SFO3 regions to enhance security and improve auditing and compliance. Please note that e...
Apr 7, 17:49 UTC Resolved - Our Engineering team has resolved the control plane disruption that occurred from 17:06 to 17:18 UTC. During this time, users may have experienced intermittent issues with managing their resources through the Cloud Control Panel or DigitalOcean API. The root cause of the disruption was identified and addressed, and all services are now operating normally. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inc...
Apr 7, 15:50 UTC Resolved - Service has been fully restored, and the model is now operating normally. We have implemented improvements to enhance stability and reduce the likelihood of similar issues in the future. Apr 7, 12:55 UTC Identified - We are currently investigating reports of elevated latency affecting requests to this model when using Serverless Inference and Agents. Earlier observations indicated increased error rates for the open-source Qwen 3 32B model. The Ray dashboard also sho...
Apr 6, 18:02 UTC Resolved - This incident has been resolved. Apr 6, 15:15 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 6, 12:28 UTC Investigating - Our Engineering team is investigating an issue with Serverless inference. At this time, users may experience high error rates for open source models (llama 3.3 70b). We apologize for the inconvenience and will share an update once we have more information.
Mar 27, 23:16 UTC Completed - The scheduled maintenance has been completed. Mar 27, 19:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 25, 19:01 UTC Scheduled - Start: 2026-03-27 19:00 UTC End: 2026-03-28 02:00 UTC During the above window, our Engineering team will perform maintenance on core MongoDB services in the FRA1 region to enhance security and improve auditing and compliance. Please note that existing databases and workloads ...
Mar 20, 14:14 UTC Resolved - Our Engineering team has implemented a fix, the issues impacting Gradient AI Platform have been resolved. All agents are back up and healthy. Service has been fully restored. Mar 20, 14:04 UTC Monitoring - A fix has been implemented and services have been restored. We are continuing to monitor the system to ensure stability. We will provide further updates if needed. Mar 20, 11:05 UTC Update - We've identified the issue and are actively working to restore the affecte...
Mar 20, 12:01 UTC Resolved - The issue impacting delays in App Platform deployments has been confirmed to be resolved. Between approximately 00:08am UTC & 11:46am UTC, users may have noticed delays while creating or updating apps, or may have encountered failed deployments. For failed deployments, please trigger a redeploy, which should successfully resolve the issue. We confirmed that the service is functioning as expected. Once again, we sincerely apologize for the inconvenience caused and app...
Mar 17, 19:49 UTC Resolved - Our Engineering team has implemented a fix, the issues impacting model availability and performance have been resolved. All models, including those previously degraded, are back up and healthy. Service has been fully restored. Mar 17, 15:00 UTC Investigating - Our Engineering team is investigating reports of Gradient AI model availability issues impacting multiple models. Users may experience issues with models availability, including Llama3.1-8b and Qwen3-32b, as we...
Mar 16, 17:39 UTC Resolved - From 16:14 to 16:38 UTC, Our Engineering team observed an issue impacting Cloud control panel and API. During this time, users may experienced errors when trying to access the Cloud control panel and when trying to use the API. Our team has fully resolved the issues as of 16:38 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Mar 15, 03:31 UTC Resolved - The issue is now resolved, all Anthropic BYOK models in Gradient AI should work normally. Contact support if issues persist. Mar 15, 02:55 UTC Investigating - Our Engineering team is investigating an issue related to all Gradient AI agents and serverless inference that require BYOK Anthropic modles. Impacted users may experience degraded performance. We will provide an update as soon as possible
Mar 14, 01:47 UTC Resolved - As of 23:00 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused. However, if you continue to experience any issues, please don't hesitate to raise a supp...
Mar 13, 16:35 UTC Resolved - Our Engineering team has confirmed the resolution of the issue impacting DNS timeouts for newly provisioned Managed Kubernetes nodes. At this time all cluster services should now be functioning normally. If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience. Mar 13, 13:55 UTC Monitoring - Our Engineering team has implemented a fix to address the issue causing DNS timeouts for newly provisioned Managed K...
Mar 9, 19:23 UTC Resolved - From 17:50 to 19:06 UTC, Our Engineering team observed an issue with mirrors.digitalocean.com. During this time, users may have experienced errors when trying to update packages on Debian and Ubuntu Images. Our team has fully resolved the issues as of 19:06 UTC. If you continue to experience problems, please open a ticket with our support team from within your Cloud Control Panel. We apologize for any inconvenience caused.
Mar 6, 21:22 UTC Resolved - Our Engineering team identified an issue affecting the App Platform. During the incident, users may have experienced HTTP 522 (Connection Timed Out) errors when accessing their apps. The issue seems to be resolved now. We apologize for the inconvenience caused. If you continue to experience any related errors, please contact our Support team by opening a ticket at https://www.digitalocean.com/support/contact/.
Mar 6, 15:55 UTC Completed - This scheduled maintenance is now complete across all regions. Thank you for your patience and understanding throughout this process. Mar 6, 11:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 5, 13:05 UTC Scheduled - Phase 2 maintenance is complete. Phase 3 is scheduled to begin at March 06, 11:00 UTC. Mar 5, 10:00 UTC In progress - Scheduled maintenance is currently in progress. We will provide updat...
Mar 6, 01:12 UTC Resolved - As of 00:22 UTC, our Engineering team has confirmed that the issue causing delays in App Platform deployments has been fully resolved. The fix implemented earlier has been successful, and we are no longer seeing any delays or errors with deployments. Users should now be able to deploy their apps successfully and without any issues. We apologize again for the inconvenience caused. However, if you continue to experience any issues, please don't hesitate to raise a supp...
Mar 5, 01:52 UTC Resolved - From 19:57 UTC to 01:03 UTC, customers may have experienced connectivity issues between Internal Load Balancers and their associated target droplets, which could have resulted in service disruption or traffic routing failures. Our Engineering team has confirmed full resolution of the issue, and Internal Load Balancers should now be functioning normally. If you continue to experience any problems, please open a ticket with our Support team. We apologize for any inconv...