AI Services
Apr 14, 11:47 UTC Identified - Root cause identified. Fixes have been merged and are progressing through our deployment pipeline. Intermittent 503 errors on usage and analytics admin API endpoints may continue until the rollout completes. We will update once the fix is live in production. Apr 14, 09:24 UTC Investigating - We are investigating reports of degraded performance affecting the usage and analytics admin API endpoints. We will provide an update as soon as possible.
Apr 13, 16:35 UTC Resolved - We have resolved the issue resulting in elevated errors on login for Claude.ai and Claude Code betwen 15:31 to 16:19 UTC. Apr 13, 16:16 UTC Identified - We have identified the issue affecting Claude.ai and Claude Code logins. We are working to apply a fix for this issue, and will provide an additional update as soon as possible. Apr 13, 15:58 UTC Update - We are continuing to investigate elevated errors on Claude.ai, primarily affecting login. We will provide an upda...
Apr 11, 00:00 UTC Resolved - Email login was broken between approximately 3:46 PM and 4:52 PM PDT on April 10, 2026.
Apr 10, 16:51 UTC Resolved - The issue affecting requests to non-Opus models has been resolved. Apr 10, 16:42 UTC Identified - We have identified the current issue as affecting requests to models other than Claude Opus 4.6, and are working to fully resolve this issue. We will provide additional updates shortly. Apr 10, 16:30 UTC Investigating - We are investigating reports of elevated errors on requests to Claude across all products. We will provide an update as soon as possible.
Apr 10, 14:00 UTC Resolved - Between April 2 and April 10, some users who were not signed in to Claude.ai (web, mobile, desktop) were not able to access some Claude.ai sharing links.
Apr 10, 04:38 UTC Resolved - This incident has been resolved. Apr 10, 04:36 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 10, 04:28 UTC Investigating - We are currently investigating this issue.
Apr 9, 17:34 UTC Resolved - This incident has been resolved. Apr 9, 16:55 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 9, 16:54 UTC Investigating - Certain connectors are experiencing higher error rates. We are investigating the issue.
Apr 9, 08:53 UTC Resolved - This incident has been resolved. Apr 9, 08:07 UTC Identified - The issue has been identified and a fix is being implemented.
Apr 8, 23:57 UTC Resolved - Some users experienced an error when trying to access Claude.ai on desktop and the web from 23:22–23:50 UTC. This issue has now been resolved.
Apr 8, 19:40 UTC Resolved - The issue affecting API workspace creation has been resolved. Impact occurred from approximately 4:15 PM to 7:30 PM UTC. Apr 8, 19:28 UTC Monitoring - A fix has been deployed for the issue affecting API workspace creation and we are monitoring for recovery. Apr 8, 19:22 UTC Investigating - We are investigating errors related to creating workspaces via the Claude Console at platform.claude.com and via the admin API Other functionality including inference and the mes...
Apr 8, 17:50 UTC Resolved - From 17:25–17:44 UTC, we saw elevated errors on attempts to log into Claude.ai (mobile, web, and desktop) and platform.claude.com, as well as /login attempts via Claude Code. This issue is now resolved. Apr 8, 17:46 UTC Investigating - We are currently investigating an issue with authentication across multiple product surfaces.
Apr 8, 09:33 UTC Resolved - The incident is now resolved. Sonnet 4.6 exhibited errors above baseline between 23:00 PT / 7:00 UTC and 1:50 PT / 9:50 UTC. Apr 8, 09:01 UTC Monitoring - A fix has been implemented and we are monitoring the results. Apr 8, 07:59 UTC Identified - The issue has been identified and a fix is being implemented. Apr 8, 07:06 UTC Update - We are continuing to investigate this issue. Apr 8, 06:23 UTC Investigating - We are currently investigating this issue.
Apr 7, 15:59 UTC Resolved - From 14:32–15:12 UTC, we saw elevated errors impacting various Claude services, including Claude.ai and Claude Code authentication. These errors have been resolved. Apr 7, 15:22 UTC Monitoring - We have applied a fix and success rates have returned to normal. We are continuing to monitor closely to ensure there are no further issues. Apr 7, 14:32 UTC Identified - We have identified an issue resulting in elevated errors on Claude.ai, including desktop and mobile. Us...
Apr 6, 21:45 UTC Resolved - This incident has been resolved. Apr 6, 21:26 UTC Investigating - We are currently investigating this issue.
Apr 6, 17:16 UTC Resolved - From 15:00–16:30 UTC on April 6, we saw elevated errors on login for Claude.ai and Claude Code. This issue also affected some Claude.ai conversations and other product functionality such as voice mode. This issue is now resolved. Apr 6, 16:44 UTC Monitoring - We have applied a fix, and are seeing success rates recover across affected services. We are continuing to monitor to ensure there is no recurrence of issues. Apr 6, 16:17 UTC Update - We are continuing to wor...
Apr 4, 17:30 UTC Resolved - Between 10:09 and 10:31 PDT, Sonnet 4.6 and Opus 4.6 experienced elevated error rates across most product surfaces.
Apr 3, 19:21 UTC Resolved - This incident has been resolved. Apr 3, 18:12 UTC Investigating - We are currently investigating an issue resulting in elevated errors on requests to Claude Sonnet 4.6. We will provide an update as soon as possible.
Apr 1, 22:16 UTC Resolved - This incident has been resolved. Apr 1, 22:15 UTC Identified - We have identified an issue which results in the Claude.ai desktop application returning an error when attempting to connect. We are working to resolve this issue as quickly as possible, and the Claude.ai website is unaffected.
Apr 1, 10:40 UTC Resolved - This incident has been resolved. Apr 1, 09:06 UTC Identified - We have identified an issue resulting in elevated errors on requests to Claude Opus 4.6, and are working to resolve this. We will provide an update as soon as possible.
Apr 1, 07:01 UTC Resolved - We have identified an issue which resulted in elevated rates of timeouts when making requests to Claude Opus 4.6 and Sonnet 4.6 from 17:45 UTC on March 31 through 05:52 UTC on April 1. This issue has been resolved.